To better serve you and your pets in a timely fashion, we work by appointment only Monday through Friday and walk-ins only on Saturdays on a first-come, first-serve basis. If your pet has an emergency or an urgent care need
Initial below if you grant Coats Veterinary Hospital permission to use your pet’s photos for the purpose of social media posts including Facebook, Instagram, Twitter, YouTube and other sites)
I understand there will be a $25.00 fee for appointments not cancelled within 4 hours and no-show appointments.
Our office does not offer billing. Payment is due on the date of service. We are happy to provide you with a written estimate if needed. Please let us know if you need this. Occasionally, we may require a deposit for certain procedures. We accept Cash, Check*, Visa, MasterCard, American Express, Discover, Care Credit and Scratch Pay. *There is a $25 fee for returned checks in addition to what your bank may charge.
I understand every effort will be made to achieve a successful outcome and provisions will be made for safe in-hospital care and handling. I certify that I am 18 years of age or older and assume responsibility for all charges incurred. I understand that charges are due at the time of service, unless prior arrangements have been made. I agree that should my account become delinquent, I will be responsible for all collection costs, including but not limited to the outstanding balance, interest, attorney fees, court costs, and collection agency fees.
I hereby authorize Coats Veterinary Hospital to treat my pet(s) and furthermore understand that unforeseeable adverse reactions to treatments are always possible and authorize treatment necessary should any reactions occur.
In case of after-hours emergency, take your pet to:
Points East, 4935 Raleigh Road Parkway West, Wilson, NC 252-991-6560
NCSU Veterinary Hospital, 1052 William Moore Drive, Raleigh, NC 919-513-6500
Office hours are Monday – Friday 7:30am – 6:00pm and Saturday 8:00am – 12:00pm.
We are CLOSED every Wednesday from 11a-1p.
- OUR CORE VALUES
We are passionate about veterinary medicine and strive to be joyful while performing at our peak as we deliver “WOW” service.
We are compassionate about every member of our team, each client, and every pet with which we have the privilege of working.
We endeavor to make personal connections and build open and honest relationships with our team, our patients and our clients.
We focus on collaboration and personal growth so we can consistently provide exceptional experiences to each other, our patients and our clients.
We treat every team member, pet and owner with respect and dignity as we support their journeys.